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Key takeaways

 

✔️BADF faced complexities in managing Swift connectivity, including token management, upgrades, and compliance requirements, which were streamlined by DiXiO's Smart Messaging Platform..

✔️With DiXiO's solution, BADF no longer encounters incidents related to Swift, benefiting from expert support available through various communication channels.

✔️With Swift operations now handled by DiXiO, BADF can focus on providing their clients with confidence, without worrying about Swift management complexities.

 

   “DiXiO takes care of the management of our Swift connectivity so that we can focus on our core business. We are always compliant; we don’t face any difficulty related to Swift anymore: They do provide peace of mind.”
 

 

Banque Agricole Du Faso : Cyrille OUEDRAOGO nommé Directeur Général ...

BADF
Industry:
Development Bank
 
Where:
Ouagadougou, Burkina Faso
 
Solution:
Smart Messaging Platform
 
Smart Messaging Platform
 
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   “Thanks to DiXiO’s Smart Messaging Platform, we have not faced any incident related to Swift anymore and when facing a difficulty, we can count on the patience of DiXiO’s Experts who are always there to support.”
Halidou Kabre
Head of Service Local Operations – BADF

 

Customer History

Banque Agricole du Faso (BADF) is a state-owned development bank based in Burkina Faso. As a financial institution, BADF focuses on providing banking services and financial products tailored to the agricultural sector. With the goal of supporting and promoting agricultural activities in the country, BADF plays a crucial role in facilitating economic growth and development in Burkina Faso.

Before partnering with DiXiO, BADF faced a significant challenge managing their Swift connectivity. While Swift is a powerful network, it can be quite complex to handle effectively without previous experience. BADF encountered difficulties managing tokens, keeping up with annual upgrades, and ensuring compliance with ISO 20022 and CSP requirements.

 

Customer Needs

Maintain compliance with Swift standards and regulations, including ISO 20022 migration.

Improve operational efficiency and reduce the risk of errors.

Access expert guidance and support for Swift-related issues.

 Simplify Swift connectivity management.

Solution

BADF wanted a simple solution that would keep their Swift connectivity running smoothly without the need to manage any Swift components themselves. They needed a service provider who could handle the complexities of Swift operations and ensure continuous compliance with Swift requirements. That’s where the DiXiO Smart Messaging Platform came in.
By leveraging DiXiO’s expertise, BADF was able to focus on its core banking activities while entrusting the management of their Swift operations to DiXiO experts. DiXiO’s solution brought peace of mind, ensuring BADF stayed compliant and easing the challenges that came with Swift connectivity.

Conclusion 

The collaboration between BADF and DiXiO resulted in a successful implementation of managed Swift services, addressing the customer's needs effectively.

By entrusting Swift connectivity management to DiXiO, BADF achieved streamlined operations, eliminating complexities and ensuring compliance, thus enhancing overall efficiency.

With Swift operations managed seamlessly, BADF can now dedicate more resources and attention to serving their clients' needs, driving customer satisfaction and loyalty.

The adoption of DiXiO's Smart Messaging Platform positions BADF for future growth and scalability, enabling them to adapt to evolving banking and regulatory landscapes with confidence.

 

 

Next Steps

Moving forward, BADF and DiXiO will continue collaboration, exploring additional services, training staff, and staying updated with industry changes to optimize operations and ensure compliance.

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